We're here to help.
Find answers, from recording to your finished library.
Frequently asked questions
What voices can I use?
Use your own voice or a relative’s voice with permission. Invite a speaker from Family voices.
Will my stories disappear when I cancel?
Finished stories remain available after cancellation. A subscription provides credits to create new stories.
Can I listen offline?
The app is planned to play saved stories offline. This mockup simulates saved status and the screen flow.
Are voices and child details public?
Family voices and personalized stories are private, separate from public samples.
Do family members share books and credits?
Books and credits belong to individual accounts. The same account works on web, iOS and Android. An invited speaker contributes their voice only.
How does the free trial work?
One free credit is valid for one month from sign-up. A coupon brings the total free allowance to four credits minus those already used, with a new one-month period from redemption. No automatic payment. Finished stories remain available for lifetime listening.
Can I use my text or book photos?
Text, TXT, Word, PDF, scanned PDF and book-photo inputs are planned. Use only text you have the right to upload and narrate. The mockup simulates extraction review without uploading files or running actual OCR.
What if the voice quality is disappointing?
One free retry with the same inputs is included. If quality is still poor, support reviews the issue before restoring credits. System failures and automatic corrections do not consume extra credits.
